BRAND NAME: OFTHALMORAMA
ΥΠΕΥΘΥΝΟΣ ΕΠΙΧΕΙΡΗΣΗΣ: Νεκτάριος Μηλιώνης
HEAD OFFICE: 17th Thessalonikis Rd, Kilkis
ELECTRONIC MAIL: www.ofthalmorama.gr
TELEPHONE NUMBER: 2341076477
TYPE OF GOODS-SERVICES: Sale of optical goods - contact lenses and related articles.
Introduction
Our Store
ΟΦΘΑΛΜΟΡΑΜΑ– ΝΕΚΤΑΡΙΟΣ ΜΗΛΙΩΝΗΣ ΙΔΡΥΘΗΚΕ ΤΟ ΜΑΙΟ 2005
Η πολύχρονη εμπειρία μας προσφέρει άριστες υπηρεσίες εγγύηση και άψογη εξυπηρέτηση
Η προσπάθεια μας δεν εστιάζεται μόνο σε ανταγωνιστικές τιμές αλλά και στα ποιοτικά μας προϊόντα στα οποία τηρούνται όλες οι προδιαγραφές της ευρωπαϊκής ένωσης.
Θέλοντας να προσφέρουμε πάντα υψηλής ποιότητα υπηρεσίες στους πελάτες μας επενδύουμε στην διαρκή ενημέρωσή μας στις τελευταίες εξελίξεις της τεχνολογίας στο χώρο των οπτικών
Το www.ofthalmorama.gr είναι ένα ηλεκτρονικό κατάστημα πώλησης οπτικών ειδών που δημιούργησε ο Νεκτάριος Μηλιώνης. Στο κατάστημά μας θα βρείτε επώνυμες ενημερωμένες συλλογές ηλίου – οράσεως οίκων μόδας που φέρουν όλα τα ποιοτικά χαρακτηριστικά που εγγυώνται οι εταιρείες, καθώς και φακούς επαφής-υγρά. Σε όλα τα προϊόντα τηρούνται οι προδιαγραφές της Ευρωπαϊκής Ένωσης.
Located at the town of Kilkis, at 17th Thessalonikis Rd, TIN 104480894, IRS of Kilkis, General Electronic Commercial Registry (G.E.MI.) number 14536735000, email www.ofthalmorama.gr and tel. number 23410 76477.
Our store is located at Kilkis on 17th Thessalonikis Rd
And its opening hours are:
Δευτέρα-Τετάρτη από 09.00 -14.30
Tuesday-Thursday and Friday from 09.00am to 14.30pm and from 17.30 to 21.00pm.
Saturday from 09:00am to 15:00pm
The following terms and conditions will apply to the use of the e-shop.
Each user, who enters and makes use of the services of the e-shop, is deemed to consent and unconditionally accept the following terms, without exception. For this reason, please make sure that you agree to the terms and conditions below. If a user does not agree to these terms and conditions, then he/she must refrain from using the online store and from any transaction with it.
The company reserves the right to freely modify or revise the terms and conditions of transactions of its online store, whenever it deems necessary, and undertakes to inform consumers of any change through the pages of this online store. Any use of the website following such change or modification shall be deemed to constitute acceptance of such changes, modifications, additions or deletions by the visitors-users.
Το e-shop ofthalmorama.gr είναι το νέο ηλεκτρονικό κατάστημα πώλησης οπτικών ειδών.
The following terms of use define the general policy and operation of the company's e-shop.
In order to provide high quality services, we collect the necessary data from our customers to carry out transactions. Our company gives immediate priority to maintaining the confidentiality of your personal information by following the principles of the general data protection regulation (GDPR). We strictly safeguard any information you provide us with. The quality services we provide require the use of the following personal data:
In the case of a business, where an invoice is issued, the following information is also required:
You have access to your personal information at any time, which you can also modify.
Our Online Shop provides absolute security in your transactions as the payment is made by connecting to the secure servers of the contracting bank and the payment is made there. Our website does NOT keep your card details.
Our online store is committed not to disclose, sell, give or exchange your personal data to any outside organization, unless we have received prior written notice from you or you have authorized our store to provide additional information or when required by law or court order.
Our online store never uses your personal data to promote third party products and services, other than its own products, unless you do not object to receiving marketing messages. These companies do not have the right to retain your personal data, unless you express an interest in their products and services.
In accordance with the provisions of the Law on the protection of individuals from the processing of personal data, you have the right to refuse the processing of your personal data.
To get the products you are interested in you can:
Σε περίπτωση ανάγκης ή εφόσον επιθυμείτε περισσότερες πληροφορίες για το προϊόν που θέλετε να αγοράσετε, μπορείτε να επικοινωνήσετε με το κέντρο εξυπηρέτησης πελατών μας στο τηλέφωνο 2341076477 από Δευτέρα έως Παρασκευή κατά τις ώρες 09.30 έως 14.30 και από τις 18.00 έως τις 21.00 και το Σάββατο από τις 0930 έως τις 15.00. θα είμαστε στη διάθεσή σας για να σας ενημερώσουμε για τα προϊόντα που σας ενδιαφέρουν καταγράφοντας την παραγγελία σας. Οι κωδικοί των προϊόντων που παρουσιάζονται στο ηλεκτρονικό μας κατάστημα θα συμβάλουν στην απλοποίηση της διαδικασίας της παραγγελίας σας.
Ιf you wish, you can visit our physical store, where we will help you choose those products that are most suitable to satisfy your needs and desires.
The following payment methods are provided for your convenience and better service:
(For the fastest processing of your order please send the bank deposit slip via email to info@ofthalmorama.gr)
The prices of the products listed in our online store are the final prices (including VAT), are determined by our company, are competitive with the market prices and are all discounted. Our online store has the right to change prices without prior notice. The customer pays the amount indicated in the order and it does not matter if the price has changed by the delivery date. For each price of a product sold, it is indicated next to it that it is valid until stocks last.
Our company bears absolutely no responsibility for possible damages that may occur to customers due to the non-execution of an order. In addition, our online store cannot guarantee the delivery time of orders in cases of force majeure or when the materials required for the goods in the order are not available from the respective supplier. In such cases our online store will ensure that you are informed.
Τhe delivery of your selected products is made by the partner courier company at your place or wherever you indicate το us.
The transportation costs within Greece are as follows:
2,70 euros for orders up to 70 euros
For orders above 70 euros are free of charge
For cash on delivery the shipping costs are 1.00 euro extra for all areas of Greece.
All shipping costs are borne by the customer.
Ο χρόνος παράδοσης της παραγγελίας σας ορίζεται εντός Ελλάδας από 1-4 ημέρες, πλην των φακών επαφής ο οποίος ορίζεται από 1-30 ημέρες και εξαρτάται από τη διαθεσιμότητα των προϊόντων που έχετε επιλέξει. Οι παραδόσεις πραγματοποιούνται από Δευτέρα-Παρασκευή 9:00-15:30.
The possibility of cancelling an order within two (2) hours of its entry is provided. If the order cancellation is not made within two (2) hours, the order is valid as normal and the billing process will follow.
Order cancellation is possible under the following conditions
You can return or exchange a product that you have purchased from our online store within 10 days from the purchase day and is the one indicated on the receipt. If the return is not made within 10 days, the company may not accept the return/change.
Returns are only accepted if the products you wish to return are in the same condition in which you received them and in full packaging. In order to avoid your own inconvenience, please check when you return the goods. In order to avoid any inconvenience, please check upon delivery of the products their condition, their packaging and their type to detect any obvious defects. In any case, the returned items must be in the condition they were delivered to you, complete and without damage; their packaging must be in an excellent condition along with all the documents that accompany the product i.e. Shipping Note, Retail Receipt etc.
Τα έξοδα επιστροφής / αλλαγής επιβαρύνουν τον πελάτη. Επιγραμματικά η επιστροφή / αλλαγή ενός προϊόντος είναι εφικτή υπό τις κάτωθι προϋποθέσεις:
Returns are made to the following address: Ofthalmorama- Nektarios Milionis- 17th Thessalonikis Rd, Kilkis, P.C. 61100.
If the product does not meet the above-mentioned conditions, it will be returned to the recipient at his own charge.
Products that are defective or different from the ones ordered can be returned and be replaced immediately free of charge. Otherwise, your money, including the shipping cost, will be refunded after the return of the product.
Once you decide to return the goods you have purchased, you can choose which refund method you prefer. The possibilities given to you by our online store are as follows:
To choose one of the above methods, you will email us at info@ofthalmorama.gr.
The online store gives the opportunity to the customers-members to change their secret password, if they wish to do so. The personal data will remain unchanged but the system will now recognize the customer with a different secret password.
When a customer-member forgets his/her secret password, he/she can request a reminder. All they have to do is provide the email address with which they have registered in the system. The secret password will be sent to his email, so that he/she does not have to go through the process of becoming a member again.
The "My Account" option is used to manage your shopping cart, review your previous orders and edit your profile and details. More specifically:
SHOPPING CART
A shopping cart where you will be able to see detailed information about all the products you have chosen so far. The items can be: Number of products, name, cost per product, quantity per product, product code, shipping cost (if any) and total order cost.
PREVIOUS ORDERS
If you wish, you will be able to see the detailed presentation of the shopping cart, by simply clicking on one of them, as it was configured in that order; you will be able to quickly and directly select products from those you had ordered in the past, without having to search again in the respective product categories or series.
DELIVERY ADDRESSES
Ability to add different delivery addresses for the products.
ORDER CONTROL
Ability to control all your orders.
Viewing area of last purchases.
PERSONAL INFORMATION
Ability to change your personal information and the access code/password.
Για οποιαδήποτε επιπλέον πληροφορία ή διευκρίνιση μπορείτε να επικοινωνείτε μαζί μας από Δευτέρα- Παρασκευή έως Παρασκευή από 09.30-14.00 και από 18.00 -21.00 και το Σάββατο από τις 09.30-15.00 στο τηλέφωνο: 2341076477. Επιπλέον μπορείτε να επισκεφτείτε τις εγκαταστάσεις μας στην οδό Θεσσαλονίκης 17 στο Κιλκίς ή να αποστείλετε email στο: info@ofthalmorama.gr.
Our online store was designed and implemented with technologies supported by IE 7 and newer versions, Mozilla Firefox 2.X & 3X. If you are using IE 6 you can install the next version which we offer you free of charge in our online store.
For our company, your opinion and suggestions about our products and our online store are valuable for our development and improvement. Bearing this in mind, our company has created a special Complaints Management Department which:
In case you wish to contact the Customer Service department, please call us daily from 9:00am to 15:30pm at 2341076477.
We recognize the seriousness of personal data security and take all necessary measures to ensure privacy and security.
User name and password are always requested in order to access personal data.
If there is no activity for 90', you will automatically be logged out of our online store.
The access to the site of “ofthalmorama” business is controlled by firewall on the server.
Our company is the sole and exclusive owner of all copyrights of the content and structure of the Website, except for the creative ideas, the graphic representations of the development proposals and the programming code, which are the intellectual property of the respective authors.
Our company has the right to modify the terms of transactions. Our business has the responsibility to update directly the text referred to in the transaction terms when any change of the terms is decided. Our company's online store fully complies with the International and European Law on e-commerce transactions, as well as the Law on Consumer Protection (Law 2251/1994) which regulates distance selling.
Η επιχείρησή μας διατηρεί το δικαίωμα ανανέωσης των προϊόντων του ηλεκτρονικού μας καταστήματος χωρίς προειδοποίηση. Η επιχείρηση διατηρεί το δικαίωμα να τροποποιεί μονομερώς ή να ανανεώνει τους όρους χρήσης και τις προϋποθέσεις των συναλλαγών που γίνονται μέσω του ηλεκτρονικού καταστήματος. Η επιχείρηση αναλαμβάνει την υποχρέωση να ενημερώνει το παρόν κείμενο για οποιαδήποτε αλλαγή ή προσθήκη στους όρους.
All modifications and changes will be published on this page.
The customer guarantees the validity of the information provided in our online store. At the same time, it is his/her responsibility to cover any damage that may be caused to our company and our store by the use of this Website and the customer's account by people not authorized by the customer.
To be able to place an order you will be asked for some personal information in order to make the transaction possible and also to ensure that Ofthalmorama can communicate with you, so that it can keep you informed about new products, offers and news of our company.
Τα προσωπικά δεδομένα των πελατών χρησιμοποιούνται, βάσει του ν.2472/97 και του Κανονισμού 2016/679, αποκλειστικά για την εκτέλεση και απόδειξη των παραγγελιών τους, την παροχή εξατομικευμένων υπηρεσιών και την εξαγωγή στατιστικών στοιχείων. Τα δεδομένα αυτά δεν διαβιβάζονται σε τρίτους, Ο πελάτης δίνει με την παρούσα τη συναίνεσή του για την αποθήκευση και επεξεργασία των προσωπικών του δεδομένων από την επιχείρησή μας για τους σκοπούς εκτέλεσης και απόδειξης των παραγγελιών του, την παροχή προσωποποιημένων υπηρεσιών και την εξαγωγή στατιστικών στοιχείων και την διαβίβασή του σε συνεργαζόμενες με την επιχείρησή μας επιχειρήσεις με σκοπό την αποστολή σε αυτόν διαφημιστικού υλικού και εξατομικευμένων προσφορών. Ο πελάτης έχει δικαίωμα να έχει πρόσβαση σε κάθε στοιχείο που μας έχει δώσει (δικαίωμα πρόσβασης αρ. 12 ν. 2472/97) και να προβάλλει οποτεδήποτε αντιρρήσεις για την εξαγωγή στατιστικών στοιχείων και την διαβίβασή του σε συνεργαζόμενες με την επιχείρησή μας επιχειρήσεις με σκοπό την αποστολή σε αυτόν διαφημιστικού υλικού και εξατομικευμένων προσφορών. Ο πελάτης έχει δικαίωμα να έχει πρόσβαση σε κάθε στοιχείο που μας έχει δώσει (δικαίωμα πρόσβασης αρ. 12 ν. 2472/97) και να προβάλλει οποτεδήποτε αντιρρήσεις για την επεξεργασία των δεδομένων που τον αφορούν (δικαίωμα αντίρρησης αρ. 13 ν. 2472/97). Για τυχόν άσκηση του δικαιώματος αντίρρησης για την επεξεργασία των δεδομένων μπορείτε να απευθύνεστε στο email info@ofthalmorama.gr: .
For your personal security you can use the password you give when you become a member of Ofthalmorama. In order to present any of your personal information you must first provide your username and password. That is why you need to keep these details safe so that they do not fall into the hands of third parties.
Occasionally we may formulate our Privacy Policy.
All changes will be published on this page.
All transactions that you carry out through Ofthalmorama are governed by Greek law. The terms and conditions governing the present as well as their interpretation, are interpreted in accordance with Greek Law and the Courts of Kilkis will be exclusively competent for the resolution of any dispute.
If you have any questions or queries you can contact us by filling in and sending us the contact form.
